Many smartphone users do not use all the capabilities of the device, some out of ignorance, and others out of fear of disrupting stable operation. This article will focus on connecting your phone to a computer/laptop. We won’t talk about the reasons for the connection, but we’ll look at the main problem, namely, why the computer doesn’t see the phone via USB. There are many reasons, ranging from software to virus attack and hardware problems. First things first.

Hardware

So, when connected, the computer does not see the phone via USB, the best thing to do is check the hardware.
Possible problems.

First of all, pay attention to characteristic sound, which reproduces a Windows-based computer when connecting any device via USB and a light indication on the phone if:

• the computer makes a sound - you need to check the software;
• there is no sound - the problem may be either software or hardware;
• there is a light indication - we are looking for a software error;
• There is no light indication - the problem could be either software or hardware.

Damaged cable– inspect it for integrity and check if it is clogged inside.

Check computer connector/ laptop, to do this, connect another phone / tablet.

• USB flash drive, mouse, printer, etc. - if the computer’s USB connector works with other devices, move on.
• Check the same cable with another phone/tablet on the same computer - if it works, then we will look for a problem in the software part.
• If other devices do not work with the same cable, then replace the cable, and if they do, it is a software problem → go to the section on software errors and their solutions.
• There is not enough power - this is possible if you connect the cable to the computer through a hub (hub).

Connect directly to the computer, the reason may be precisely insufficient power, even if the hub comes with its own additional power to a regular electrical outlet. If in this case it doesn’t work, move on.

Why has your computer stopped seeing your phone via USB? The reason may lie in the computer hardware and may be a failure of the USB descriptor request (Code 43). In this case, you need to check the power supply and its power:

In addition, you need to step by step perform on your computer:

• Relieve tension and remove clumps of static.
• Check the power settings of the USB ports, which are often turned off to save power.

Read more about these steps in the article on our portal.

Software part

Having ruled out hardware faults, we move on to software errors. The reason that the laptop does not see the phone via USB may be due to a number of errors. Let's divide it into several categories and tell you more about each.

Drivers: to be or not to be?

To the question - why doesn’t the laptop see the phone via USB if everything worked before? Something may have happened with the drivers; you can easily check this by going to Device Manager.

If the error is resolved and the “Unknown Device” is no longer in the list, you can not update the remaining drivers.

Viruses: looking for the gray cardinal

The PC does not see the phone via USB, why? Your Android phone may be infected. In fact, the user does not always feel the presence malware, some work extremely quietly and accurately, but at the same time introducing problems into the stability of the OS. This can be easily checked using special software, which are free and available on the Play Store.

• Enter “cureit” into the search bar without quotes → click “search”. The result will offer you “Dr.Web Light Antivirus” → tap “Install”. Click "Open".

• Next, tap “Accept” in the License Agreement. The program will ask you to give access to multimedia and files → click “Allow”. If you receive a message about an overlay, open the settings and check the permissions.

What I would like to point out is XIAOMI phone MI 5 - also works on Android. During such a scan, viruses were identified and pointed to the “9Apps” application.

By the way, it was he who endlessly produced banners with advertisements that spontaneously output sound (speech, music, etc.). At first glance, it was a harmless application, but it blocked the installation of a number of programs, including updating the operating system. The installation of the application occurred independently, as usual in a batch installation - due to the user’s carelessness. So, when you connect the phone to the computer, only charging occurs - this is how it looks on the computer screen.


In this case, this was fixed as follows:

Afterwards we recommend deleting this application from your phone and run a full scan again. It is important to carry out the deletion in the “Flight” mode. If the above steps did not help and/or you did not detect a questionable application, proceed further.

Incorrect USB operation mode

There is also an extremely unexpected situation: the smartphone is detected and Windows does not display any errors, but when you access the phone on the computer, you do not find any files.

What to do? So, if the computer does not see the files (contents) of the phone via USB, you need to check its operating mode.

Look to the root!

If all the above actions did not lead to results, then the only radical method left is to reset the system to factory settings. Depending on the model of your smartphone, the menu may differ, let’s look at it step by step with screenshots using an example Sony XPERIA M5.

For Samsung phones, the path will be as follows:

• "Settings";
• « General settings" - if this item is not there, then further;
• “Archiving and reset”, this item, depending on the firmware version, may also be called: “Archiving and reset”, “Reset”, “Confidentiality”.
• “Device reset”, otherwise known as “Data reset”.
• There will be an option “Delete everything” or “Reset device”.

Happy communications!

Have a great day!

Many users, when trying to connect their phone to a computer using a USB cable, are faced with the fact that the computer does not recognize the connected gadget. The connected device is charging, but there is no access to the smartphone itself and its internal contents. I also encountered this synchronization problem, and in this material I will tell you why the computer does not see the phone via USB, and I will also share various methods for solving this issue.

I would divide the whole complex of reasons for the problem that the PC does not see the smartphone via a USB cable into hardware and software, and below I will list each of them, simultaneously providing instructions for correcting it. But before using the methods I indicated, try restarting your computer and smartphone - this does not help as rarely as it seems. This problem mainly occurs with devices from Samsung, Lenovo, HTC, LG and Fly.

So why doesn’t the computer see the phone via USB, but charges - hardware reasons

1. The cable is damagedUSB. It often happens that the cause of this dysfunction is damage to the USB cable itself. Cables from little-known or “non-name” manufacturers do not have a large margin of safety, and can fail literally within a couple of months from the start of operation, and as a result, the computer will not recognize the connected phone.

In addition, even the most reliable cables from global brands are subject to stochastic damage - they can be accidentally damaged during use, chewed by pets or spoiled by children. Therefore, first of all, inspect your USB cable for the possibility of mechanical damage, and, if the cable is externally intact, try using it to connect your device to another computer. If the device is not recognized on another PC, try replacing the cord.

2. The port is damagedUSBon the computer. USB ports used on a computer are also susceptible to various mechanical damage, including damage to the USB controller, as well as the south bridge motherboard. Try inserting the cable into a different USB connector; if this does not help fix the phone’s connection to the PC, follow the further advice.

3. The cable socket on the phone is damaged. Has water entered the smartphone socket or is it damaged? If yes, then it needs to be replaced.

4. Try to remove the battery. According to reviews from some users who also had a problem with the computer not seeing the phone through UES-BI, removing the battery from the smartphone helped.

Turn off the battery, remove the battery from it for a few seconds, then put it back, and turn your device back on.

If nothing helps you fix it this problem, then describe your situation. What have you already done and what is happening to your Android device at USB connection gadget for PC in the comments, I will try to help not only me, but also everyone who has encountered this problem.

The computer does not see the phone via USB - software reasons

After describing the hardware reasons, we will list the main software reasons, if your computer still does not recognize cellular telephone, connected with via USB cable, follow further instructions.

1. Working with the settings.We go to the settings of our device, select “Memory” there, click on the three dots at the top (Properties), select “USB connection to a computer” and check the box next to “Media device” (“ USB drive"). If you have a checkmark next to using USB as a modem, uncheck it.

The Windows Update service (to download drivers for the phone) and the New Device Discovery service must be enabled on the PC. Don't forget to unlock your phone when connecting to your computer, this is important.

If you are a conservative and have Windows XP, download the MTP (Media Transfer Protocol) for XP from the Microsoft website and install it on your computer.

2. If your drivers are lostUSB-ports, the computer may not see the phone.If drivers for USB ports malfunction, the latter simply stop working. To fix this problem install USB drivers from the “native” driver disk for your PC’s motherboard, or download the latest drivers from the motherboard manufacturer’s website.

Also, due to some reason, power may be turned off for a number of ports.

3. Device drivers have crashed. Go to Device Manager and see if there is a question or exclamation point in the "Portable Devices" section.

Check if your device is there and make sure it is working properly by right-clicking on it and clicking “Properties”. If it is not there, or you have doubts, remove the driver, disconnect the phone from the computer, and then turn it on again, and let the system install the driver again. This may help solve the problem that the smartphone does not connect via USB to the computer.

It also wouldn’t hurt to go to your smartphone manufacturer’s website and download the latest drivers for it to your PC (for example, there is special Samsung Kies software for Samsung).

4. Install the updateK.B.3010081 (K.B.3099229). For Windows 10 owners, you may need to install update KB3010081, which is responsible for working with Windows Media Player. This player is directly linked to normal operation MTP (Media Transfer Protocol) services, so download and install the update data.

Also, a common cause may be an unreliable build of the OS itself on the PC. The only thing that will help here is to reinstall Windows to a more working version.

5. Custom firmware is not working. The desire of many fans to play with the firmware for their Android device can do them a disservice in the form of the device’s failure to work normally with the computer. Try restoring the standard firmware or restoring from a backup (if you have one).

There are no drivers for the phone on the computer

Although, usually, a computer with the latest OS detects and sees a smartphone via USB without problems, the opposite cases may also occur. Try looking for a driver for your smartphone on the Internet; sometimes a driver for similar models of the same brand may be suitable.

The phone may not be detected by the computer due to viruses

It’s trite, but all kinds of virus programs can block work with external mobile devices. Try checking your computer with Dr. antivirus applications. Web CureIt! may help in some cases.

If the problem of the computer detecting a mobile device is not resolved, reset the settings

If still, your computer does not see the phone via USB, resetting the smartphone settings using Hard Reset. Go to your phone's settings, select the menu item " Backup", and in it select "Data reset".

But I warn you right away that you will lose your files and settings that are in internal memory phone (the files on the SD card will remain untouched), so this item should be used only as a last resort!

Conclusion

As you can see, problems with the lack of visibility of a connected phone on a PC can be both software and hardware in nature, and there are a considerable number of such problematic factors. I would advise you to first pay attention to the probable mechanical damage in the cable and device, and only then switch to software methods.

In many cases, simply rebooting the smartphone (temporarily removing the battery), as well as working with the phone’s USB connection settings, can help. If all of the above does not help and the computer does not see the phone via USB, but is charging, then you may need to contact a qualified service center.

P.S. For those who like visual demonstrations, I present a video on the issue:

In this article we will look at how to connect a Nokia phone or smartphone to a computer using the Nokia PC Suite program.
Attention, if you have Nokia PC Suite installed and still the computer does not see the phone or cannot connect to the Internet, uninstall the previously installed program and install a new one, this usually helps!

How to connect your Nokia phone to your computer, I can’t connect my phone to the computer, the computer doesn’t see my phone, how to access the Internet through the phone using it as a modem, many people are now asking these questions on the Internet. Nokia PC Suite is a solution to all problems with connecting your phone to a computer and using the Internet from your phone using your phone as a modem. Here we will learn how to connect a Nokia phone to a computer using the Nokia PC Suite program. First, we need to download the Nokia PC Suite program for free from this link: a new version weighs about 65 MB. Who does not have the Internet from a computer, but uses unlimited internet from your phone, you can download it directly from your phone and then install it on your computer. After installing Nokia PC Suite, you can connect your phone as a modem to your computer and use telephone Internet on your computer.

1) If you have already downloaded, then start the installation by clicking on the downloaded Nokia_PC_Suite_ALL, a window will open to select a language for the program, select and click on the checkbox as in the attached picture below.

2) A new installation program window will open, confirm the installation by clicking on the checkbox.

.

4) The next step is to select the installation location for the program, leave it as is, and the installation process begins.

5 In the program window appears Installation completed and the message that this program will install Nokia PC Suite on your PC. Previous versions will be replaced with new ones. Confirm and click on the checkbox.

6) Installation of Nokia PC Suite on your PC is completed, restart your computer for the changes to take effect.

7) After rebooting, a shortcut to the PC Suite program will appear on your computer and a window will open to start connecting mobile phone to the computer, confirm with an arrow to the right.

8) Select the type of connection between the phone and the computer Connection via cable.

9) Connect the phone to the USB using a cable. The computer finds the connected phone, searches and installs necessary drivers and displays a message that new equipment has been found and is ready for use.

Even if after installing Nokia PC Suite and rebooting the computer for the changes to take effect, the program window does not automatically open asking you to connect the phone to the computer via USB, this is not a problem, since when you connect the phone, it will be automatically detected. Now if you open the My Computer desktop shortcut, you will see your phone in the list and can view files on your phone and memory cards. You can also use Internet on your computer using your phone as a modem, as well as update the phone firmware. After installing this program, you will no longer need any drivers; everything you need for Nokia is in one set.

• Reviews, comments, questions and answers on the topic how to connect a Nokia phone and smartphone to a computer you can add below, I hope this article helped you.
• Please help me useful tips with users and troubleshooting methods.
• Thank you for your responsiveness, help and useful advice!!!

23-08-2018
10 p.m. 34 min.
Message:
Hello! When connecting a Nokia6 phone to a PC, the connection is visible, but the PC does not see everything that is on the phone (empty)

09-05-2018
04 o'clock 17 min.
Message:
Hello, the sensor on my phone does not react at all. And through which input to connect the phone + computer? Thank you

27-01-2018
6 p.m. 30 min.
Message:
After latest update No computer can see the Nokia 1020 anymore. I hope very much for your help.

13-01-2018
10 p.m. 41 min.
Message:
Everyone below is fucking monkeys

15-06-2017
02 o'clock 03 min.
Message:
I connect to the Internet via bluetooth, nokia phone 5130, Windows 10) Everything works fine, one problem, every hour the connection drops and you need to reconnect... What could be the problem? Tell me please

20-05-2017
13 o'clock 23 min.
Message:
Thank you very much, everything worked out. Connected Nokia N8 to a Laptop with win8.1. It worked only via bluetooth, but it worked.

10-01-2017
15 o'clock 14 min.
Message:
When connecting NOKIA 222 using a cable, the program writes "connected in incompatible USB mode

09-01-2017
00 o'clock 51 min.
Message:
No result, connected to a laptop

28-10-2016
11 p.m. 58 min.
Message:
Need to unlock NOKIA 222 I installed nokia cable connection driver, nokia suit, but it does not detect the phone. It says “Your Phone is in file transfer mode and cannot be used with PC Suite.” There are only 2 options on the phone itself: only charging and storage. In the device manager it is identified as Nokia 222, but the driver itself is not installed. Mynokia tool cannot connect to the phone. What to do? Help, I urgently need to unlock my phone :(

07-08-2016
6 p.m. 51 min.
Message:
Hello

31-01-2016
20 o'clock 33 min.
Message:
Hello, please tell me, we connected the Nokia 5130c-2 as a modem to the PC, the Internet shows that there is speed and time is passing, everything is as it should be, but I open the browser and that’s it, nothing opens, it says reload the page. Why is that? What to do? Thank you in advance!

10-01-2016
6 p.m. 37 min.
Message:
Does this program work for NOKIA215?....

24-10-2015
15 o'clock 35 min.
Message:
I can't unlock my phone

11-10-2015
12 o'clock 19 min.
Message:
I already have the Nokia PK Saite program, but I bought a different phone model and now I can’t access the Internet. I now have a Nokia 215. It tells me that it is impossible to determine the authenticity of the phone. Help me please!

23-09-2015
21 o'clock 53 min.
Message:
Svetlana, what model is this? Doesn't it have a Wi-Fi hotspot function?

23-09-2015
21 o'clock 43 min.
Message:
I installed the nokia pc suite program, it works fine, the internet connection is established. but when I open any of the browsers, there is no Internet. What could be the matter here? Tell me please!

30-08-2015
08 o'clock 18 min.
Message:
I can’t install nokia pc suite on my laptop, it says maybe the Windows installer is not installed. HELP

21-08-2015
19 o'clock 08 min.
Message:
Everything worked out, Nokia 6300. Thank you!

10-05-2015
13 o'clock 46 min.
Message:
everything will connect well, but on your phone you need to enable connection via Nokia pisi and how to do this if the screen doesn’t work, it’s stupid, somehow a useless program if the phone screen is broken

28-01-2015
17 o'clock 04 min.
Message:
Why is the network interrupted approximately every 30 minutes when you go online and have to connect again (how can I make sure it doesn’t interrupt? Thanks in advance!

14-01-2015
10 o'clock 13 min.
Message:
and I did it in 7 minutes HAHA

01-01-2015
2 p.m. 41 min.
Message:
This program of yours is crap. The phone is not visible, it is identified only as a camera, there is no access to files, the browser window is empty. You are driving your “programmers” with a filthy broom - they are probably the stupid sons of some stupid mayors and bureaucrats. Damn the day I bought Nokia!

07-12-2014
13 o'clock 24 min.
Message:
Thank you

06-09-2014
6 p.m. 58 min.
Message:
I can’t connect the phone, what should I do? help

03-09-2014
10 p.m. 42 min.
Message:
How to connect Nokia X to a computer on Android?

22-06-2014
17 o'clock 50 min.
Message:
and my phone has no cable jack at all!

09-06-2014
10 p.m. 17 min.
Message:
Maybe in your phone settings you need to select the Nokia PC Suite mode, or you have a Nokia phone model that needs the Nokia Suite program. You need to try different options and everything will definitely work out.

09-06-2014
21 o'clock 51 min.
Message:
This program does not detect my phone and in the section (where you can select the model of the phone, it is completely empty, and the installation wizard shows that the device is not detected

05-05-2014
09 o'clock 32 min.
Message:
How to connect the Internet on your computer via a Nokia phone modem, see the page www..php.

05-05-2014
09 o'clock 12 min.
Message:
My phone is Nokia 301DS. How can I access the Internet through a computer using the phone as a modem?

16-04-2014
21 o'clock 26 min.
Message:
First of all, you need to restart your phone and computer and connect again, there may be a simple problem.

16-04-2014
20 o'clock 21 min.
Message:
I've been using Nokia PC Saite for a long time and haven't had any problems. But now, I can’t connect; while connecting, a window pops up that says ““network connection failure!” Perhaps the modem is being used by another application or is configured incorrectly."" Tell me how to solve this problem.

10-03-2014
21 o'clock 43 min.
Message:
Nokia PC Suite program is only for Nokia phones and smartphones. For LG there must be a different program or driver, look at the office. LG website or on the Internet. I will soon add it to the site for downloading via a direct link.

10-03-2014
21 o'clock 05 min.
Message:
I have installed Nokia program PC Suite. But I have an LG phone. I can't open files on my phone. What to do? Help me please.

01-11-2013
16 o'clock 08 min.
Message:
nokia

30-10-2013
15 o'clock 29 min.
Message:
Dial the code *#7370# a full reset to factory settings erases everything, applications, files, the phone will be like new.

30-10-2013
00 o'clock 24 min.
Message:
Nokia 5130 displays "insufficient memory" message. The phone is completely empty. When viewing the memory status, next to the message there is 21 GB. But the phone is empty!!! Resetting and reinstalling did not give anything.

26-09-2013
6 p.m. 14 min.
Message:
Nokia PC Suite program - connection setup freezes when installing PC Connectivity Cable drivers, in the main program window the phone phone is visible in the window

17-09-2013
09 o'clock 37 min.
Message:
Try if your phone model is suitable to reset with the phone turned off, see the link www..php

17-09-2013
09 o'clock 06 min.
Message:
I have this problem on my phone security code when the phone is turned off and I forgot the code and don’t know what to do mynokiatool_111 is there but it comes up to me that the phone was not found, what should I do, what other program should I download

17-06-2013
17 o'clock 59 min.
Message:
If you select Nokia PC Suite mode on your phone when connecting to a computer and the problem persists, you can try restarting the computer and phone and try again.

17-06-2013
17 o'clock 47 min.
Message:
I have all the points except 7 - it only works halfway.... I connect the phone to the computer via a USB cable and select the Nokia mode.... and that's all.... nothing else happens..... Nokia program PS Suite is trying to connect but there are no results.... error. what to do?

19-05-2013
20 o'clock 09 min.
Message:
Sometimes it happens that you need to reinstall some programs; I myself also reinstalled Nokia PC Suite when I couldn’t update the phone’s firmware.

07-03-2013
19 o'clock 48 min.
Message:
It helped after reinstalling Nokia PC Suite, but it probably starts to fail over time.

07-03-2013
19 o'clock 01 min.
Message:
Try reinstalling Nokia PC Suite

07-03-2013
17 o'clock 28 min.
Message:
For some reason, Nokia PC Suite does not see my phone and the computer cannot determine the phone model, it says “an error occurred while installing the equipment.”

There are quite a few reasons why the computer does not see the smartphone. Most often this occurs due to the activation of any other connection mode other than a USB drive. Either this happens due to missing or conflicting drivers. Less commonly, the cause may be various malfunctions in the equipment.

This material presents solutions to the most common problems that arise when connecting a mobile device to a PC via USB. For convenience, all tips are divided by importance.

The smartphone is not detected as an external drive

Note:The smartphone must be turned on if locked graphic key- needs to be unlocked!

The very first and obvious action is to let the computer understand in what mode the device is connected. If the smartphone simply charges when the cable is connected, it may be connected in charging mode, or as a media player. If you are using an Android device, you must activate developer mode and then enable USB debugging.

For instructions on how to activate developer mode and USB debugging, see this video.

When everything is done, the next time you reconnect, pay attention to the display and notification shade on your smartphone. A notification should appear asking you to select “Enable USB storage.”

If you are using a smartphone with a different OS, everything is the same. In most cases, for the device to be recognized as external storage, you must select the correct connection type.

One more thing: check if the modem mode is activated on your mobile device. Go to settings network parameters, and if the modem is activated, turn it off.

The computer doesn't respond at all

It is advisable to check the serviceability of components as early as possible to save your own time. If you don’t hear a characteristic signal when connecting, the charge indicator on your smartphone doesn’t blink, the backlight doesn’t activate, or pop-up notifications don’t appear, we try to temporarily change the equipment.

Steps to be taken:

1. Checking USB cable for serviceability. We just use a different working cable and that's it.
2. We connect to other connectors. For inoperative USB port can only be referenced if no USB peripherals connect to them at all: mice, keyboards, flash drives, etc.
3. We try to connect the smartphone via USB to another system unit or laptop. If it works, look for problems with the drivers and operating system on your PC.

Software problems

Let's say the computer responds to the device, but a notification appears on the taskbar that the driver installation failed. This indicates the need to install the “correct” USB drivers on the PC.

Often universal drivers can be downloaded from the manufacturer's website. For example, on the official websites of Samsung and LG there are special sections where you can download a driver that will suit all Samsung models and LG respectively.

If you have connected many devices from different manufacturers, their drivers may conflict. Try to remove unnecessary ones and install the necessary ones again. Don't forget to restart your PC (you can do your phone at the same time).

If nothing helps at all

In the event that after executionabsolutely everyone recommendations the computer does not see the smartphone, we cannot exclude the fact that the USB connector on the smartphone is faulty. Without special skills and certain equipment, this problem cannot be solved on our own. Must be carried mobile device to a service center or workshop where the USB will be resoldered.

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Computer can't detect Android device via USB? The problem is quite common, and its cause can be either a simple cable failure or a malfunction of the operating system. In most cases, in order for your gadget to be successfully detected by the computer, you need to activate the correct connection type in its settings.

In this guide, we will describe in detail what can cause the device to be incorrectly detected on a PC via a USB cable, and also consider all the options for solving the problem.

USB debugging different versions The OS is located in different sections of the menu:

• Version 2.3 and earlier - Settings > Applications > Development.
• Version 3.0 to 4.1 - Settings > Developer Options.
• Version 4.2 and new - Settings > About phone > Build number (quickly click on it about 7 times), then return to Settings > Developer options.

If after these steps, when connecting the cable, the phone or tablet simply charges, then the reason for this phenomenon is that it is connected in media player or charging mode.

The wrong connection mode is selected.

In this case, when you reconnect, open the notification shade and select “Enable USB storage” in it.

Or go to settings Android systems and try to find a menu with connection methods, in which select “Connect as a media device (MTP)”.

Correct connection mode.

Modem mode enabled

The problem may occur due to modem mode being enabled. Go to network settings and make sure that this mode disabled.

Accordingly, if it is activated, you need to disable it by simply dragging the slider to the “Disabled” mode or uncheck the box opposite it (here it all depends on the version of the system and shell).

One of the first things to do if your computer does not see your Android smartphone via USB is to check the connection. There is a possibility that there is a malfunction in the cable or one of the connectors of the computer (device).

If the system does not notify you that a new USB device is connected, you need to make sure it is working USB connectors. Just plug any other device into the connector (for example, a regular flash drive) and check how it works. If it is not detected, the connector may be faulty. Try connecting your Android device through a different connector.

If the computer detects the device, but does not want to recognize it as disk drive Most likely, you need to install an additional driver.

Driver update

One of the most common reasons why the computer does not see Android when connected is the lack of installed drivers for your phone. Also, drivers for working with an Android device may be accidentally deleted or simply need to be updated.

To configure the driver yourself, use the instructions below.

Subtleties of connecting a device on Windows XP

If the connection is established on a computer with the Win XP operating system, for correct identification in the system, you may need to install the additional Media Transfer protocol, which you can download. If the device is old (2010, for example), it may work correctly without installing the protocol.

If you are using a relatively new device, it is recommended to upgrade to a more recent one. current version Windows operating system.

Other possible causes and their solutions

If all the methods described above did not help solve the problem when the PC does not see the Android phone, then the reason may be something else.

• Clearing memory.

Sometimes you need to remove extra files, if all the memory on the memory card is full. Try cleaning and USB connection again.

• Checking your phone for viruses.

Today, there are many viruses roaming the Internet, including those designed specifically for mobile devices. operating systems. Download an antivirus to your device and scan it. After that, try connecting it to the computer again, if the contents are displayed, do not be lazy to scan the device’s memory again, but with the antivirus installed on the PC.

Alternative synchronization option - Bluetooth or WiFi

If you cannot solve the problem due to which your personal computer or laptop cannot see your Android phone, but you urgently need to transfer files from the device to your PC, you can use one of the applications for exchanging data via Bluetooth or WiFi. Among such applications, pay attention to or.

Conclusion

As you can see, there are quite a few reasons for this problem and they are all different. But the most common one is activating any other connection mode on the phone other than the USB drive we need. Therefore, first of all, we recommend that you pay attention to this.

A conflict can also arise due to the active “Modem Mode” function, drivers, and in some cases due to a hardware malfunction.

In addition, it should be recalled that manufacturers recommend using only original USB cables, since cheap Chinese analogues not only quickly fail, but can also cause damage to the device’s USB ports.